OverDrive Updates & News You Can Use

Let's start with an FAQ that has a Trick Answer:
"Can I return OverDrive eBooks & eAudio titles E-A-R-L-Y ??" The answer is usually "Yes" but it depends on how and with which software the title was downloaded.

How to return early for :

• Kindle - Visit "Manage Your Kindle" at Amazon
  

• Adobe Digital Editions (ADE) for Windows or Mac (EPUB and PDF)
• OverDrive Media Console (OMC) for Windows (MP3 only)
• OMC for Windows 8 (EPUB and MP3)
• OMC for Android (EPUB and MP3)
• OMC for iOS (iPhone/iPad/iPod touch) (EPUB and MP3)
• OMC for Windows Phone (EPUB and MP3)
• OMC for BlackBerry (EPUB and MP3)

Note: EPUB eBooks and MP3 audiobooks can be returned as above. WMA audiobooks cannot currently be returned  early. Also, OverDrive Media Console for Mac does not currently support the return feature.

Next time a patron asks you, and you want to remember the answer--go right to OverDrive Help at:  http://help.overdrive.com/  and type in Return Early

Now for some good news:

Hold Emails link directly
The OverDrive emails sent to notify patrons they have a Hold ready to claim NOW provide the link directly to the patron's OverDrive account. Users do have to enter their Library card number, since this link is from their email.

But this should be much easier for new users to find and claim their Hold before it expires. Did you know that many "converts" to eBooks and digital titles started out with a search in our Library catalog for a title or author. When they see records for digital titles (which sometimes have fewer holds than on print eds.) the patron will place a Hold on the eBook and expect it will show up with the "physical" holds for their APL Library Account.


The takeaway here? You can help patrons understand when they "Sign In" at OverDrive with their Library Card - they now have an OverDrive Account! To see their OverDrive transactions, a patron just needs to Sign in, and click or tap on "Account" at upper right.



 

Zinio giveth....and Zinio taketh away

Update: 6/3/2014 

Please help patrons understand that the Library had no control over losing some popular titles in 2014--it's Zinio who has lost the rights to them. 

To help soften the blow, please help the patron check for any other sources of titles withdrawn from Zinio. See the Research Portal page called "Magazine and Newspapers"  it's just below the dropdown menu - use this Locator entry (or just search the Research Portal for magzine locator)

Magazine & Newspaper Locator

Find out which titles are available online from our many database resources. Wondering which Library branch gets what? See magazine subscriptions for each Arlington Library Location Please check with library staff about the newspaper and microfilm holdings.

Consumer Reports on Zinio questions can be referred to our separate subscription 

http://library.arlingtonva.libguides.com/ConsumerReports  No, it's NOT the same as Zinio, but it is online from home, and actually has MORE content than the print issues!

Unfortunately, Harvard Business Review is now ONLY available to us in our print subscription.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
In 2014 we'll have some nifty NEW titles from Zinio digital magazines. Sadly, we also say goodbye to some very popular titles, including Consumer Reports and the Harvard Business Review - as the publisher has withdrawn the rights.

Take note: any "Withdrawn" titles like these *do* still remain on our Zinio site, since the back issues are still available. Speaking of back issues, now is a good time to review how they work. The  back issues available for a title is dependent on when our subscription Began and/or when it Ended.

Here's the list for NEW Titles Added in 2014
Back Issues start with the first 2014 issue

The Advocate
Astronomy
Bloomberg Businessweek-Europe Edition
Motor Trend 
OK! Magazine

New for Kids and Parents:
chickaDEE   
Girls' Life
Scholastic Parent & Child

New in Spanish
Familia Saludable
Good Housekeeping-BuenHogar
Quien 
Seventeen - Mexico

Complete List of Drops / Titles Withdrawn for 2014
Back Issues will remain but do End with the final issue of our subscription

Consumer Reports
Consumer Reports Kitchen Planning
Everyday Food
Garden Design
Harper’s Magazine
Harvard Business Review
Hola! Mexico 
Living Crafts
Organic Gardening
Parenting Early Years
Parenting School Years
Science
Science Illustrated
Shop Smart
Tennis
Weight Watchers