Monday, July 28, 2014

Value Line - Getting Used to the New Site

Even if you never use it yourself, if you ever talk to a patron, you should know about the changes to the new online site for Value Line -- so you can help patrons!  It's completely different in terms navigating around it, and how patrons can see what they want to see.

Important things to know: 

1.  The "online" version of the good old print Value Line Investment Survey is gone.

2. Patrons *can* find the familiar Company Report "one-pager"  with a name or ticker symbol search, from upper right corner.

3. Let patrons know they can also download a Tip Sheet for finding company reports and industry info.  You can print some for your branch too  :)

For more details - see the updated Topic Guide - and do you can direct patrons here:http://library.arlingtonva.libguides.com/valueline   The Tip Sheet is found on here in the box at the upper right.

Any questions?  Ask Sally at x5950



Thursday, July 03, 2014

Access is Everything!

New System for Patron access to most Premium Sites, as well as Gale or EBSCO eBooks found in the Catalog. IMPORTANT - With the new system is a new Login Screen!

Until June 24th, users could actually use the familiar Library Account screen and even enter their Username and PIN to Login to a Premium Site.  BUT ever since June 25th  things are different. Users cannot first Login to their Library Account and then directly access a database like Value Line or Mango.  Logging in to their Library Account doesn’t matter now, in the case of Premium Sites. And Usernames are now a NoNo - Card Number and PIN required.

What Else is Different
The new screens look distinctly different in color and wording than the familiar screen patrons use to Login to their Library Account.

Users *must* use the links on the Premium Sites page or Kids Homework pages, OR the menu on the Research Portal or Kids Homework - and enter their Card Number and PIN. No logging in to My Account then going to the link for Mango and getting passed right into Mango Languages.


But the new system provides a very nice bonus--once the patron has successfully Logged onto a site like Morningstar with their Library Card and PIN….they won’t need to enter their information again, when they choose a different resource from the Premium Sites or Research Portal pages. In fact, depending on how their own computer/device retains cookies, they may not be asked for Card Number and PIN again for some time. 


Outside the Library
, you
should see this screen, after clicking a link on the Research Portal or Premium Sites page...or links to some eBooks shown in the Catalog 


If you happen to make a typo – you should see this ...
So TRY AGAIN! 



Still having problems? 


Delete Web Browser Cookies

Sometimes previous cookies are invalidated and the information in the cookie itself sometimes can cause problems when trying to connect. Try deleting your cookies.
Follow these steps to remove cookies for our major database vendors:

If you still cannot connect to a Premium Site, you may need to delete all the cookies from your web browser.


You can also try this:

Clear Your Web Browser Cache
Once you enter your library card number and PIN, are you have trouble Logging In? Clear your cache or temporary Internet files and try again. Tip: Internet Explorer calls this Temporary Internet Files. Firefox calls this "Private Data."   See More cache help.

YES, the new system DOES know if your Library Card has expired 





<<
Outside the Library, a click on any of the 5 limited-access resources should show this screen, which explains each restriction













Browser Settings
Our premium sites are compatible with Mac OS X and Safari, as well as Internet Explorer, Firefox and Chrome browsers. Many of our premium resources are inaccessible when browser security settings are at their highest. Cookies must also be enabled. Adjust these settings in your browser controls (usually in the "Tools" or "Options" menus).  FYI - these resources do NOT use this new type of Login Access, with Library Card and PIN:

OverDrive, Tumblebooks,  Zinio,  IndieFlix