- If patrons DO ask for help with a problem, just point them at the hoopla email address: info@hoopladigital.com - and the vendor will handle it. See the new link to hoopla on the AskALibrarian page for tech issues.
- Users can also reset their own password AND update the Library card number--Yay! Also, we're not requiring PINS, same as with OverDrive.
A: Once Logged In, click on your email address at the top of the main menu to access your Account Information.
- If you have forgotten your password, click on the Forgot Password? button on the hoopla Login screen.
- Once Logged In, you can change your password and other settings for your account.
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| The fields a user can edit in their own hoopla Profile |
- The patron won't need to "remember" their old Library Card number, but the new number has to be a valid card type. There are no holds for hoopla titles, and any Borrowed titles will still be available under the new Card number.
- Sorry, teacher, business, or Internet Only cards aren't valid. (These are the same settings as with OverDrive.)
- To DEMO hoopla - use your branch iPad, and your Program card on if you don't want to show your personal account.
How do users get to hoopla?
The great news: all over the place!
- our hoopla "About"page
- our eCollection pages, for eAudiobooks and Music
- My eAccounts - upper right corner of library website (this is the absolute fastest way to Login at hoopla)
- The Library Catalog - 15,000+ records for audiobooks are now loaded, and new titles get added regularly. Search by title or author and hoopla titles will appear in the results. Yes, there will be some duplication with OverDrive Audiobooks--but remember--hoopla titles are "always available" with no holds or waiting!
- What's just fantastic is our Catalog search for hoopla digital - they all appear as an added Author. Then you can use our Catalog facets at left, to limit your search by age, fiction or NF, etc. To search for hoopla titles by genere, do an Advanced Search, e.g. Keyword: paranormal AND Author: hoopla--and guess what? Catalog searches with all that beloved bibliographic data are MUCH more precise than a search on the hoopla site--where it's more of a browsing site. To find music or eAudio by genre, use the Drill Down Method, by choosing: Browse All and then click or tap BROWSE at far right to open the full GENRE lists.
- Note: Records for the music albums are in the pipeline, so stay tuned. And thank the cataloging superstars in MMD for working their magic!
Still taking it all in?
Create your OWN hoopla account, and you'll soon see what all the hoopla is about [groan].
Lastly, YES all the buttons or bookmarks mention movies/TV but if anyone asks you: APL has ONLY purchased Music and Audiobook titles.
