Farewell Zinio for Libraries - You Will Be Missed

It's been said before but this time they REALLY mean it, AND a new RBdigital app was released 5/1/18. So today's patron having problems may have "yesterday's" app.

Zinio for Libraries or ZFL and its app has reached "end of life" status, and now it's time to move on. As I said last time, Digital Magazines now appear along with our eAudiobooks on the RBdigital website.

If you are using the RBdigital app (and if not, why aren't you?) you may wonder what the fuss is about. The mags have been part of the RBdigital app since it launched. But change is hard, and some patrons have continued using the Zinio for Libraries app. Now, they just plain can't.

The vendor is emailing all ZFL users to tell them:

• They should download the RBdigital app
• It is accessible in the app stores with highlighted links to the downloads
• Their user name and password will remain the same as they migrate to the RBdigital app

Here's what you need to know: 

1.  With Zinio for Libraries web access, a PIN wasn't required and Library card numbers were not always needed, depending on cookies. But, as with most of our electronic resources, patrons now need to enter BOTH their Library and AND PIN when using a browser to reach the RBdigital website. 

2.  Not only is a "Zinio for Libraries" account login and password "compatible" with the RBdigital app for magazines/eAudiobooks, it's important that ZFL users do NOT register again. Without the same Zinio for Libraries account email/password, their previous magazine checkouts won't show up at RBdigital. 

3.  Critical:  After installing the RBdigital app, they must authenticate it with their User Name and Password, within the app. Anyone who forgot their ZFL Password -- or User Name (which is the *email address* used) should:

Go to our RBdigital website
Click to Login then Use the Reset link on Login screen 

4.  Once installed and authenticated, all previously checked out ZFL titles are migrated to the RBdigital app. It takes just a few minutes for the move. BUT for offline reading, titles must be downloaded again to a device using the RBdigital app.

Read more at the  Staff Guide  

You can also show patrons the About Guide

If patrons have additional questions, please direct them to:  yoursupport@recordedbooks.com.